The National Association for Home Care and Hospice (NAHC), representing 33,000 home care and hospice organizations, faced operational disruptions due to aging technology and on-premise systems that hindered remote work. With an outdated Association Management System (AMS) nearing end-of-life and a small IT team focused on maintenance rather than strategy, NAHC turned to Hartman Executive Advisors. Hartman led a comprehensive IT overhaul, including cloud migration, AMS and Learning Management System selection and implementation, and IT governance improvements. As a result, NAHC achieved cost savings, enhanced cybersecurity, and successfully transitioned to a fully remote workforce while strengthening its IT leadership for future growth.
As state and local governments struggle with the increasing need for digital transformation, IT infrastructure modernization has taken center stage. With the...